Policies
Please allow for 3-5 days for your order to be processed.
Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, you will be contacted via email.
ORDER CHANGES & CANCELLATION
We do not accept order changes once an order has been placed.
To request an order cancellation, please contact us immediately info@everyartstudio.store with your name and order number. We do not accept cancellations once an order is marked as “shipped” or “fulfilled”.
ORDER CONFIRMATION & TRACKING
Once an order is placed, a confirmation email will automatically be sent to the provided email address with an order number for reference.
You will receive an additional email with tracking information once the order has shipped. Tracking numbers will be active within 24 hours.
If you do not receive a confirmation or shipment notification, please check your spam folder before contacting us info@everyasrtstudio.store
Sticker-only orders are untracked.
CUSTOMS, DUTIES, INTERNATIONAL TAXES
EVERY ART STUDIO is not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
These costs may vary from country to country.
INCORRECT SHIPPING ADDRESS
The customer is responsible for inputting the correct shipping address at checkout. If your order has not been shipped yet, you may request a change in shipping address.
To request an address change, please contact info@everyartstudio.store with your name and order number. Please note that once your order is processed and shipped, we will not be able to make any adjustment or redirect it.
LOST PACKAGES
EVERY ART STUDIO is not responsible for packages that may become lost in transit. We are responsible for your package only up until the point it is picked up by the mail carrier.
We do not have control of the shipping timeline of your package once it leaves our doors. It is the responsibility of the customer to track, locate packages or contact the mail carrier to submit a claim.
We are unable to track untracked sticker-mail and are not responsible for lost orders.
Returns
We do not accept returns/exchanges. EVERY ART STUDIO is not responsible for any products damaged or lost during shipping. If you receive a damaged package, please contact the shipment carrier to file a claim.
If you receive a broken or defective item, an item is missing, or you have received the wrong item please contact info@everyartstudio.store with your name, order number, and a photo of the item in the condition you received it, if applicable. Please contact us within 14 days of receiving the item(s).
Please save all packaging materials and damaged goods before filing a claim.
